Posts Tagged ‘DHS’

What I Discovered in the Bronx During New York’s Homelessness Survey

Wednesday, February 1st, 2012

By Richard Bertin

February 1, 2012 — On the night of Monday, January 30, I took part in NYC’s 10th annual Homeless Outreach Population Estimate (HOPE) — a citywide survey administered by the Department of Homeless Services (DHS) and dependent upon thousands of volunteers to count the homeless found in public spaces. I had mixed feelings in the days leading up to this volunteer project, but when I returned home, at around 4am, I brought back with me a profound sense of gratitude for everyday things that many take for granted.

This year, the volunteer team from Catholic Charities New York was dedicated to the Bronx. Along with hundreds of fellow volunteers, we gathered at one of two sites — Lehman College or PS/IS 194. I chose Lehman College since it was closest to my apartment and because of my familiarity with the area. After being rounded up into “teams” and receiving a detailed training session from DHS reps, we were given neighborhood walking maps and finally set off into the night at half past midnight.

My team was assigned the Riverdale section of the Bronx, an affluent enclave known more for its beauty than its homeless population. My teammates and I were a bit puzzled over this assignment but still took our orders seriously.

The eight of us resembled a civic-minded variation of “The Apprentice,” as we spent the first 30 minutes trying to determine who had the best strategy for canvassing the 10-block radius of sidewalks and alleys. My team was composed of very different and colorful characters, each passionate about the HOPE project. There was Willy B., a large, affable man who talked about how he “does this for a living” each night for a local homeless shelter named The Living Room; Allison, a young off-duty police officer who came all the way from upstate to take part in the survey; Netti, an older Turkish cab driver who was our best “wheel-man”, and many others I will not forget.

Our first area was the most difficult. A Google Map print out with arrows pointing us into different walking directions served as our guide. By the time we got to our location it was after 1am. In such a quiet, secluded area, we were the only souls moving around the stillness of the neighborhood. It was so quiet that someone opened their window and shouted at us “Shut up already! It’s almost two in the morning!” I shot back, “Sorry Sir; we are on official city business here!”  After an hour-long search of the area, we moved on to the second and third maps.

Truth be told, I learned more about homelessness from my team members than anything else. Willy B. explained to me the crucial importance of affordable housing, since many people often don’t realize they are only one pay check or illness away from homelessness. Allison shared stories of “code blue” nights, when police officers perform rescue missions to save those stranded on the streets during life-threatening frigid temperatures and snowstorms.

These stories and these people are what will stick with me most from the evening of HOPE.

As we roamed from sidewalk to sidewalk, alley to alley, and bench to bench, we didn’t find anyone. If we did, we were instructed by DHS to ask them the questions of the survey and ultimately direct them towards a nearby shelter. I didn’t think this was the most accurate method for determining the homeless population, but HOPE is designed to be more of a homeless program evaluation method than a census.

Similar to the infamous “mystery shoppers” that anyone who has ever worked retail is familiar with, the HOPE survey serves as a snapshot to determine how well New York Homeless Services is doing in keeping people off the street.

By 3:30am we were finished but hadn’t found any homeless in our assigned areas. With the exception of a stray alley cat, our tours indicated that Riverdale doesn’t seem to have any homeless problems.  When we returned to Lehman College we found out that most teams, 10 in total, had similar results.

I did wonder – what would these results look like on a warmer night?

As New Yorkers, we are familiar with homelessness. We see it as we bustle through the sidewalks on our way to work. We ignore it when we burry our heads into our tablets on the train while someone pleads with an entire subway car for help.  It’s just one of those harsh realities of living here that we come face to face with each day and yet manage to keep from intruding on our lives. As we roamed the streets, I couldn’t help but think about my warm bed waiting for me. When I finally got back home and dove head first into my mattress I thought how fortunate I was to have this luxury.