Get answers—in your language—by calling Catholic Charities at the New York State New Americans Hotline: 212-419-3737 or 1-800-566-7636 (toll-free in NYS).
Catholic Charities operates the New York State New Americans Hotline, a statewide information and referral hotline that gives general information and referrals to appropriate service agencies in response to immigration and citizenship-related questions.
Hotline operators speak English, Spanish, French, Haitian-Creole, Italian, Polish, Arabic, Turkish, Albanian, Macedonian, Bosnian, Serbo-Croatian, Chinese (Mandarin), Hindi, Urdu, and Punjabi. The New Americans Hotline provides an expanded menu of language options, previously not available, via a language service line, as well.
The NYS New Americans Hotline does not provide legal advice. Questions on individual eligibility are referred to legal services agencies for immigration consultations.




