For more than a decade, Marjorie Suarez worked as a sergeant at New York University Department of Public Safety. She supervised a staff of 80 officers and earned enough to provide a comfortable life for herself and her young son, Eugene.
But a freak accident that began with a fall and sprained ankle morphed into a chronic condition, complex regional pain syndrome, CRPS, left her wheelchair bound, unemployed and in constant pain.
The New York Times profiled her and the help she received during last year’s Neediest Cases campaign. This year, it caught back up with her in this online video along with two other women helped by the campaign.
“This entire situation made me humble and opened my heart,” Ms. Suarez said. “I see now that even a small gesture like saying “good morning” to someone – “how are you doing; how can I help you” — can change a day and turn a life around.”